Privacy Policy
When registering on the Vanellivet.ro website, the user is asked to fill out an account form and, if he/ she wishes, one for the order, thus accepting that his/ her personal data will be included in a database, carefully supervised by Vanelli srl.
We receive, collect and store information that you enter on our website or provide to us in any other way. In addition, we collect the Internet protocol address (IP) used to connect the computer to the Internet; account login times; the email address; password; information about the computer and connection and the history of purchases. We can use software tools to measure and collect information about interaction with the pages and methods used to reach the site. We also collect personal identification information (including name, email, password, communications); details about payments, comments, feedback, product reviews, recommendations and personal profile.
When you make a transaction on our website in the process, we collect the personal information you provide, such as your name, address and email address. Your personal information will only be used for the reasons specified above.
We collect such non-personal and personal information for the following purposes:
1. to provide and exploit the Services offered, i.e. online sales: the status of the account created, for billing and delivery of the products ordered and solving any issues related to return or warranty.
2. Let us provide our users with permanent assistance and technical support;
3. to be able to contact our visitors and users who have given their consent, with general and personalised service ads and promotional messages;
- Create aggregated statistical data and other aggregated and / or deducted non-personal information, which we or our business partners can use to provide and improve those services;
5. To comply with all applicable laws and regulations.
Our company is hosted on the Shopify online platform, which allows us to sell our products and services. Your data can be stored through the data repository, Shopify databases and general Shopify applications. They store your data on secure servers behind a firewall.
We can contact you to inform you about your account, to deal with problems related to your account, to resolve a dispute, to collect taxes or amounts of money due, to express your views through polls or questionnaires, to send updates about our company or, to contact you to confirm the application of the Agreement on Use, applicable national laws and any other agreement that we can have with you To this end, we can contact you by email, by phone, by text messages and by mail.
If you do not want us to process your data, please contact us at Vanelli srl, Str. Henri Coanda 28, Letcani jud. Iasi, or send us an email to: office@vanellivet.ro.
We reserve the right to modify this privacy policy at any time, so please see it frequently. The amendments and clarifications will enter into force as soon as they are posted on the website. If we make substantial changes to this policy, we will let you know here that it has been updated, so that you know what information we collect, how we use it, and under what circumstances, where appropriate, we use it and / or reveal it.
If you want: to access, correct, modify or delete all personal information on you are invited to contact us at Vanelli srl Str. Henri Coanda 28, Letcani jud. Iasi or send us an email to: office @ vanellivet.ro.
We limit the use of your personal information for the purposes listed in our Privacy Statement. We do not share, sell, rent or exchange personal information with third parties.
To sign up for a Vanellivet.ro account, you must be 18 or more years old. If necessary, we can ask you for proof of age.
You are responsible for your account and for all the work on it. If you create an account in Vanellivet.ro, we will request a valid email address. The email address will be used as your IDA in service.
You can search the Vanellivet.ro site without registering for an account. But to use some of his functions, you have to register (login), choose a username and set a password. When you do that, the information you give us must be correct and complete. Do not impersonate anyone else or choose names that are offensive or violate one’s rights. If you do not follow these rules, your account may be cancelled.
You are responsible for all activity in your account and for preserving the privacy of your chosen password.
If you find out that someone used your account without your permission, you must report to contact@vanellivet.ro.
Vanelli srl shall take all reasonably necessary measures to protect personal information against unauthorised access, modification or destruction, to maintain the accuracy of the data and to ensure the proper use of personal information. We follow the specific standards, generally accepted to protect personal information sent to us, both during and after transmission. We are committed to announcing any breach of security within 72 hours after we have noticed this type of problem.
You can delete your account at any time. You can close your account at any time through your account settings. It is possible to keep certain information by law or necessary for our legitimate business purposes. All provisions of this agreement survive the termination of an account, including our rights to any content you have already sent to the Site.
Our emails could contain a pixel label, which is a small and clear picture, which can tell us whether or not you opened an email and what your IP address is. We use this pixel label to make our email more efficient and to ensure that we do not send unwanted emails. If you prefer not to receive pixel tags, drop your marketing emails.